Kuzminblog

Changing the world for better… at least the world of gas stations)

Month: June 2017

Even A Wise Man Stumbles

Any professional community should have a strict hierarchy based on some fundamental criteria. The hierarchy is supposed to feature both proven leaders and outsiders as well as highlight bold rookies and former jet sets in a particular industry. Everyone takes an appropriate position that fits the level of trust and reputation.

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Building Customer Loyalty: 3 Useful Tips

In spite of more than $10 billion of pretax profits for US-based c-stores in 2016, the convenience industry is facing an overall decline. Analytics predict 138 c-stores closed by the end of this summer. In such situation, building customer loyalty seems to be the only solution for convenience brands not to find themselves among outsiders. How to boost customers’ loyalty? What are the most effective loyalty programs? Check our 3 useful tips.

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Gas Station “Boredom” Stage and Steps to Avoid It

The latest research has revealed top 5 most loved gas station chains in the United States. Shell takes the lead followed by some other big names in the fuel industry including EXXON, BP and some more. However, leaders should hardly lay back and be satisfied with the state of thing. All 5 companies are inevitably approaching the “boredom” stage. What is it and what are the steps to avoid that stage?

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